STI@VoIP is an add-value service with reasonable costs, offered as further support to our communication solutions, which is provided mainly to our acquired costumers.
Sti@VoIP allows to call up using Broadband Internet connections, both existing (prior check of technical features) and applied by us (STI@Adsl and STI@Hdsl).
The VoIP service is provided through an innovative platform, which is STI's property. The platform is based in Milan, in the national centre for Internet Connection and IP Voice Management, based on SIP protocol and linked to the main international carriers.
STI@VoIP is a solution addressed to Business Clients, who are more focused on assistance services and company's reliability.
BENEFITS
A sole interlocutor for all client's needs:
STI back office is a sole interlocutor for all technical issues and fault signalsabout telephone exchange, LAN arrays, VoIP lines and connectivity.
Technical/commercial consultancies responding to all needs and customer-oriented, in tune with our Mission
Offer of innovative services:
IP PBX service configured on the basis of the work stations and the periodic standing charge, without starting investments
Centralized Fax/SMS to mail service
Number portability service for Telecom numbers
Through dialing service (even with two VoIP channels)
Design and creation of VPN between geographically distributed locations
Back up service for incoming calls
Return on investment:
Cancellation of standing charge by other operators and optimization of employed channels
Tariff plans optimization according to the actual use of lines
Per second call tariffs without connection fee
On Line telephone account
Service continuity:
Exclusive Automatic back up system for incoming/outgoing calls
High-quality monitoring and assistance service
Alert systems, which ensure a proactive performance
Ticketing on line system
Warranted response time
Innovative standards:
VoIP and SIP applications oriented to Unified Communication world
